29 Mar, 2018 Data the critical success factor for digital transformation By Mike Daly AI, Machine Learning, Robotics, Chat-bots, Digitising Claims, Fraud Prevention, automating workflows- too many insurers wade into such...
26 Mar, 2018 Insurers Pursuing IT Transformations Must Up Their Recruiting Game By Mike Daly Talent scarcity a barrier to digital transformation success. Insurers are competing for talent and whilst the UK insurance industry is...
26 Mar, 2018 Is technology the smallest barrier to transformation? By Mike Daly When I was charged with digitally transforming Hilton's global reservation systems technology was the least of my challenges. Internal...
22 Mar, 2018 Lemonade & Insurers fear Amazon By Mike Daly In all the reviews of insurtechs and digital transformation (or lack thereof) by carriers & brokers data and analytics/AI often gets...
21 Mar, 2018 Insurers losing the digital buying battle By Mike Daly 80% of UK insurance buyers engage in online research but only 45% make the final purchase online. Source Acord 2018. In 2017 McKinsey...
20 Mar, 2018 Cyber attacks: the risks of pricing digital cover By Mike Daly Cyber Insurance is one of the big growth markets but it is also one of the most unpredictable. "It doesn't give me a warm and fuzzy...
20 Mar, 2018 Car subscriptions present an opportunity for insurers but only a select few By Jerad Leigh The subscription model has quickly grown to replace the desire for consumers to purchase much of their content. The model that has proven...
19 Mar, 2018 Are Insurance CEOs too optimistic? By Mike Daly "Half of insurance CEOs believe that global economic growth will improve over the next 12 months, up from only 19% in 2017 Insurance CEOs...
19 Mar, 2018 Digital integration of claims ecosystems By Mike Daly "To capture the value of digital,P&C claims functions must embark on a transformation to become a customer-centric, digitally enabled...
19 Mar, 2018 Lemonade evolutionary rather than revolutionary? By Mike Daly Oxbow Partners interview with Lemonade CEO Daniel Schreiber and insightful analysis. Model suits high volume low value claims but leaves...
19 Mar, 2018 Why are insurers spending less on digital than other industries? By Mike Daly "Insurance firms are spending less on digital as compared to other industries thus resulting in reduced satisfaction scores" Everest...
15 Mar, 2018 Auto parts OEM invests in Lyft- ecosystems in the making By Mike Daly I have long wondered about the partnerships auto component OEMs will make with the future fleet managers of automous vehicles. BMW,...
15 Mar, 2018 Reshaping Health Insurance By Mike Daly "Let’s start with Digital Health as the health sector is one of the three main areas of the insurance industry alongside with Life, and...
14 Mar, 2018 Inside the mind of ZhongAn Technology's CEO By Mike Daly Wise to anticipate the innovation impact of this digital conglomerate's CEO especially as he partners with PingAn Insurance. His main...
13 Mar, 2018 Unstructured data a brake on AI adoption By Mike Daly 80% of modern data unstructured and insurers rarely access more than 10% of data stored in silos from various mergers and acquisitions....
13 Mar, 2018 Organisational culture the big barrier to digital transformation By Mike Daly ""across the industry, about half of digital initiatives generate returns below the cost of capital, and many insurers have found that...